If you have tight teeth, we think you'll love our Smooth floss! It's specially designed to glide into snug spaces more easily. Smooth floss is available in our White, Black, and Lilac floss heads.
For added enamel-strengthening nano Hydroxyapatite (nHA) benefits, opt for our Blue nHA floss heads or our Mint nHA floss heads (also infused with natural mint flavor).
If you have braces, you can use our special Braces floss heads! Once braces are off, you can easily transition back to a standard floss head style.
All Slate floss head styles and colors are interchangeable on all models of Slate flossers!
Our braces/ortho floss heads are specially designed to allow customers with traditional bracket and wire braces to floss easily and effectively, with one hand, and only one device!
The slim arms on the braces floss heads go between the archwire and the tooth surface, allowing the floss to extend down to the gums, while the silicone brushes on the sides clean debris away from the brackets.
The braces heads are not intended to be used for those who do not have braces.
HOW TO FLOSS WITH BRACESOur floss is ultra-high molecular weight polyethylene (UHMWPE) woven floss, which makes it highly durable and non-toxic. None of our floss is coated or waxed, and it does not contain any PTFEs, PFAs, or other chemicals.
Our Blue and Mint floss heads use woven floss that is infused with nano Hydroxyapatite (nHA) for remineralizing benefits. The Mint is also infused with natural mint flavor. All other floss head colors are unflavored.
You can rest assured that our floss is PTFE and PFAs free!
The short answer: about one week!
Slate floss heads are reusable (like your toothbrush!) Just rinse and allow to dry after each use, and change out weekly (for regular, daily flossers) for best results.
Those with extremely tight teeth or a lot of dental work may experience some fraying due to increased friction on the floss. We recommend using one of our Smooth floss head options and/or swapping out the floss head every 3-5 days if needed.
Those that floss more casually might not need to change floss heads as often!
We recently changed our floss head refill packaging to 12-pack, 24-pack, and 3-pack (sample) options.
With the intended one week per floss head usage rate, you should get about 3 months of use from a 12-pack and close to 6 months of use from a 24-pack. We made the packaging switch to be more in line with how often dentists recommend changing out your toothbrush (every 3 months).
If you sign up for a subscription for floss head refills, you can customize the frequency of your refill shipments based on your needs!
YES! The Slate Rechargeable Electric Flosser has an IPX7 rating! This scale ranges from 0 (no protection) to 8 for the highest level of protection. An IPX7 rating ensures that the device can be submerged in water up to 1 meter for 30 minutes without any damage.
You can safely use your Slate Electric Flosser in the shower if you'd like!
We do recommend that you allow the floss head to fully dry between uses to prevent bacteria growth.
Hydroxyapatite (HA) is a naturally occurring mineral that makes up the majority of our tooth enamel. Nano refers to the extra small particle size, which allows nHA to get into tiny cracks and holes and help restore tooth enamel.
We offer nHA infused floss in both our Blue nHA and Mint nHA Thin floss heads. The nHA we use is ethically sourced from shells.
We also offer toothpastes and professional strength nHA varnish made by brands we love like Fygg and CariFree!
To remove a floss head, place your thumb on the back of the neck of the flosser, just below the tongue scraper and press down firmly on a hard surface until it pops off.
HOW TO USE VIDEOTo connect a new floss head, slide the top of the flosser neck up through middle of the floss head and press firmly on the back of the tongue scraper until it snaps in on both sides (make sure the interacting logos on the flosser and the floss head are both pointing upward).
HOW TO USE VIDEOYes! It is very important to continue flossing regularly in areas with veneers or crowns. If you have any sharp edges or areas that are catching on the floss string, talk to your dental professional about smoothing those out!
Here's a great blog post about why using the Slate Electric Flosser is perfect for crowns and veneers:
READ BLOG
Unfortunately, Slate floss heads cannot be used to floss in areas with a permanent retainer.
You can still use the Slate Flosser and floss heads on your molars, where most cavities form!
At this time, we do not offer any Slate products that are able to work in areas with a bridge.
Yes! Slate partners with Sika Health to offer payment via HSA/FSA.
Look for the HSA/FSA Accepted mark on any approved Slate product page. When you add the approved item to your cart, select the One-Time Purchase option (subscription purchases are not eligible).
Some Slate product bundles are not eligible due to non-medically necessary items being included in the bundle.
At checkout, select the Checkout as Guest option to ensure that payment information doesn't autofill from Shop Pay. Select Sika - Pay with your HSA/FSA as the Payment method. After clicking Pay Now, you will be redirected to Sika Health to complete a brief health questionnaire, get a letter of medical necessity (LMN) and complete your purchase securely.
You can enter the email address used on your subscription account here to get a verification code sent to you via email and text.
If you don't see the verification email, please check Spam or Junk folders! A verification email will not be sent if there is no subscription account under that email address.
Upcoming Order notifications are sent via email and text 3 days prior to every shipment. You can easily manage settings via 2-way text, or by logging into your Account Page via the link.
We love our subscribers, and want to make sure your preferences are customized to your needs! You can swap products, add one-time extras, set your next shipment date, skip a shipment, or cancel the subscription anytime.
We offer free shipping on all orders (including recurring subscription orders) over $29 within in the United States.
If you have a subscription for one 12-pack of floss heads every 3 months, we recommend switching to a 24-pack every 6 months instead if you'd like to get free shipping!
Shipping costs for International orders will calculated at checkout, and include applicable duties and fees.
View our full Shipping Policy below.
SHIPPING POLICY30-day money back guarantee!
Slate offers a 30-day return policy, which means you have 30 days after delivery to request a return. To be eligible for a return, you will need your order number and email address used on the order.
To start a return, you can submit a request using this link: https://slateflosser.com/apps/redo/returns-portal/login.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Opened floss head refills are not eligible for a return.
View our full Refund/Return Policy Below.
REFUND POLICYThe Slate Electric Flosser has a 1- year warranty from the date of purchase. If you are having any trouble with your Flosser, you can file a Warranty Claim using this link: https://slateflosser.com/apps/redo/returns-portal/login
You can also reach out to our customer support team so they can troubleshoot with you or assist with a claim!
Yes, Slate has a great Dental Professionals program that we would love to have you join. You can find out more and sign up HERE.
Have more questions? Contact us, we would be happy to help you!
